FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER 50.00 GBP

DELIVERY & RETURNS

Delivery

SHIPPING TYPE

COST

TIMEFRAME

UK Royal Mail Standard Delivery

 £4.95

Tracked up to 3-5 working day

UK Royal Mail Next Day Delivery

£6.50

If ordered Monday -Friday (Before Friday 1 pm)

EU Countries

 £8

 Tracked up to 5 Working days

Rest of the World 

 £10

5-7 Working days

 

Returns

If you change your mind, you can return your item(s) to us, provided:

  • Items are returned within 14 days of the delivery date
  • Pierced jewellery must be unworn for health and hygiene reasons and in resaleable condition.
  • Items must have all tags, boxes and bags attached/included
  • You must obtain proof of postage just in case your order is lost on its way back to D'Asp. Failure to do so may result in us not being able to process your return
  • We reserve the right not to refund you if you return items to us outside the terms of our returns policy
  • The cost of the returns must be paid by the customer

Please note that all sale items are final sale and non-refundable. Items purchased with a discount code or voucher are still eligible for return/exchange.

 

WHEN WILL I RECEIVE MY REFUND?

Depending on the returns service used, returns can take up to 10 days to arrive back with us. Refunds will be issued to the card or payment method used to make the original purchase within 5 days of receiving your returns. If this time has passed, please contact us so can update you on the status of your return.

 

WHERE DO I RETURN IT TO?

D'Asp
155-157A Portobello Road
London
W11 2DY
UNITED KINGDOM